Porhibited And Restricted Items

UPS Canada (Indonesia)

Additional Import Documentation
For B2C imports into Indonesia, proof of payment might be requested by Indonesia customs to verify the authenticity of stated commercial invoice value. To prevent potential valuation disputes or customs hold, proof of payment can be requested from shipper at origin to facilitate destination pre-clearance.
To enable clearance for CITES shipments, please ensure CITES Certificate is forwarded by Express service.
Bonded Permit
For shipments bound to a bonded company, a Bonded Permit issued by the Customs Officer at the consignee location is required before it can be cleared at the arrival point. This clearance will take approximately 2 to 3 hours.
Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

In addition to the commercial invoice all non-document shipments require a packing list.
For controlled items such as medicines, drugs, tobacco, videotapes and foodstuff, and Import Permit issued by the respective government departments such as Censorship Board, Food and Drug Dept of the Health Ministry, is required from the consignee. This clearance will take approximately 2 day after receiving the permit.
The consignee must provide a Power of Attorney (POA) for shipments exceeding US$2000.00 in value or 100kg (220 lbs) in weight. Expect up to 2-5 days delay for Customs formal clearance.
Additional Export Documentation
No Information found on this topic for the selected country or territory.
Additional Clearance Information
Shipment to Bonded Zones - Effective August 01, 2010, Indonesia Customs has implemented new regulation P-35/BC/2010 for all imports entering into Bonded Zones.

Bonded declarations can only be submitted through Customs EDI system subject to the maximum weight of 100 kg per shipment.

Below are the options available on the declaration process:

  • Customers to lodge bonded declaration (BC 2.3) to request for self-declaration of the bonded shipments, please inform UPS Border Clearance Team in order to provide the necessary information for the self-declaration. Please notify/email: [email protected] & [email protected].
  • UPS to lodge the bonded declaration (BC 2.3) on customers' behalf, customer must sign a Memorandum of Understanding (MOU) with PT Cardig Ekspress Nusantara /CEN (UPS' Customs Broker), and issue a Power of Attorney (POA). The MOU must be signed by the company director and the POA is valid for 1 month.

For both processes, Release Approval (SPPB) will be issued electronically by Customs Office (Kantor Pengawas /KP) and will be transmitted through the EDI network to reach Customs at the respective port of arrival. Customs at the port of arrival will receive the electronic SPPB and notify Customs in the respective Bonded Zone to approve the delivery by UPS. Upon delivery, UPS Service Provider must report and book the BC 2.3 with Customs at Bonded Zone for their record. Delays may be expected for shipments to Bonded Zones.

Indonesia Labelling Regulation

A regulation mandating the inclusion of labels in the Indonesia language, on various kinds of goods to provide consumers with accurate information, will come into force on September 1, 2010 for new products and 18 month transitional period for goods that have been circulating on the market before this Ministerial Regulation applies.

The specific consumer goods covered are classified into four categories:

  • Household Electronics, Telecommunication & IT devices
  • Building construction material
  • Motor vehicle materials (spare parts and others)
  • Other commodities (e.g. footwear, leather products, toys, apparel, etc)

    This regulation is exempt for the following goods:

    • Bulk goods and goods that are directly packed in front of consumers.
    • Goods listed in the Annex I - IV if they are used as raw material or supporting materials for manufacturing other products.
To obtain exemption of this requirement, the importer must submit a request to Directorate Controlling & Distribution of goods & services, Dept of Trade.

Prior to getting the goods imported into Indonesia, Importers should:

  • Submit the Label information for approval to the Director of Supervision of Available Goods and Services and a Certificate (also known as Letter of approval, LoA) will be issued within five working days after receipt of the sample. Manufacturers or importers of regulated goods can proceed with business upon receipt of the Certificate.
  • The LoA must be attached as supporting customs documents during importation.
  • The letter of approval is valid as long as the same goods are traded by manufacturer/importer and is not applicable for other goods that have different specification for the goods mentioned in the LoA.

    Labelling Requirement

    The label must be in Indonesian Bahasa and in a manner that can be easily understood (Arabic digits; Latin letters are allowed if there are no proper equivalent Indonesian terms).

    The following content must be included for all covered products:

    1. Name and/or brand name
    2. Name and address of manufacturer (for local manufacturing)
    3. Name and address of importer (for imported goods)
    4. Country or Territory of origin

    Different products have different label placement instructions (where to place on the product, or on the packaging, or on both).

    • The full implementation of the new import regulation PMK 182/PMK.04/2016 at the Customs and Excise Office in Soekarno-Hatta International Airport, Cengkareng (CGK), where UPS operates, has been effected on April 27, 2017:

    • Shipments with customs value greater than USD 100 and less than or equal to USD 1,500 can qualify for either one of the following clearance processes: clearance by consignment note (with a single tariff of 7.5%) or clearance by submission of PIBK/PIB import declarations (with duties assessed based on the type of goods).

    • Shipments with customs value greater than USD 1,500 will require clearance by PIBK or PIB import declarations. Duties will be assessed based on the type of goods.

    To facilitate the clearance process, importers and consignees in Indonesia will need to complete the UPS Import Channel Clearance Declaration Form (available via service update on ups.com/id: https://www.ups.com/content/id/en/about/news/service_updates/20170424_regulations.html) and submit with all supporting documentation to [email protected] AND [email protected].
    From October 10, 2018, the de minimis exemption limit for imports into Indonesia will be lowered from USD 100 to USD 75. Shipments with a value of USD 75 or more will now be subject to formal duties and taxes.

    • In addition, the de minimis exemption limit will now apply to shipments with an aggregate value of up to USD 75 per consignee per day as a quota. Where the aggregate value of shipments to a consignee per day is above the USD 75, some of these shipments will be subject to formal duties and taxes.
    • This regulation will be enforced based on the consignees name.
    In most cases, non-document shipments below US$2000.00 and less than 100kg (220 lbs) can be cleared on the same day of arrival. This does not apply to shipments that are restricted or controlled items.

    Companies or personal individuals do not need API (Angka Pengenal Importir / Importers license) to import shipments weighing lesser than 100kg. However, they are required to provide the documents below if they wish to qualify for lower withholding taxes:

    • Companies are required to provide API upon shipment arrival. With this, income tax applied is 2.5%. Without this, income tax applied is 7.5%.
    • Personal individuals are required to provide NPWP (Nomer Pokok Wajib Pajak/consignees Tax ID number) upon shipment arrival. With this, income tax applied is 7.5%. Without this, income tax applied is 15%.
    Shipments requiring formal entry clearance (PIB) and/or shipments exceeding 100kg, the consignee is required to provide the following documents:
    • API (Angka Pengenal Importir/Importers license).
    • SRP (Sertifikat Registrasi Pabean/Customs Registration Number) - This can be applied via Customs website www.beacukai.go.id. This applies to commercial shipments only.
    • NPWP (Nomor Pokok Wajib Pajak) Tax Identification Number
    • NPIK (Nomor Pokok Importir Khusus) - This special Importer license only needs to be provided when importing commodities such as electronics, toys, shoes, textile, sugar, soy, corn and rice Delays are expected for these shipments and storage charges may be incurred as a result.

    Shipments consigned to personal individuals may face challenges obtaining the documentations above.

    UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

    Indonesia Trade Ministry has implemented the Official Decree No 56-Year 2008, (this decree will replace the former Decree under No 44 and 52 year 2008). It states that for all Clothes, Electronics, Footwear, Toys, Food and Beverages into Indonesia, importers must be a Registered Importer with Indonesia Trade Department. Also, a Surveyor report originated from the origin country or territory would be required before shipment is being exported into Indonesia.

    For more information on the surveyor procedures, please visit http://www.sgs.com/en/public-sector/technical-verification-programs/technical-verification-indonesia

    Failure to produce the surveyor report upon importation into Indonesia would have the following consequences:

    • Consignee will have to directly request an exemption letter from Indonesia's Trade Dept. (Warehousing cost may apply)
    • RTS shipment (Warehousing cost may apply)

    Below are exemptions under this decree:

    • Imported shipment value is less than USD1500 (FOB)
    • Importer is local manufacturing company and uses these items for production as raw material or assembly part for export purposes.
    • Temporary imports into Indonesia
    • Imports into Indonesia's bonded areas.
    New Number System for Import Identification Number - Angka Pengenal Impor (API).

    In reference to Minister of Trade Regulation number 17/MDAG/2010, all importers in Indonesia are required to re-register for a new API number. Once issued with the New API Number, importers are required to file the number with Directorate General of Customs for customs clearance formalities. Failure to do so, will result in the following:

    • For imports below 100kg - Non-registered importer will have to use the Normal Tax(PPN) Rate of 7.5% (instead of 2.5%)
    • For imports over 100KG (formal entry) - Importers are not able to import until they have a valid new API number
    • For Bonded Shipments (all types) - Importers are not able to import until they have a valid new API number
    Areas Served
    Service is provided to and from certain cities.
    UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

    Sunday, and official holidays.
    Available for Saturday delivery. Rest day delivery is available by special request.
    Spring +0700/ Fall +0700
    Indonesian
    Indonesian Rupiah(IDR)
    Billing Options
    • Shipping charges can be billed to the shipper, receiver or a third party.
    • When billing the receiver, either the shipper or receiver's account number is required.
    • When billing to a third party, the third party's name, country or territory and account number are required.
    • Duties and taxes can be billed to the shipper, receiver or a third party.
    • When billing a third party, the third party's name, country or territory and account number are required.
    • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
    • Please note the following third party billing exceptions:
      • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
    • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges
    • The freight and duties can be billed to the shipper or a third party
    • The taxes can be billed to the receiver or a third party
    • A surcharge will be applied for the SDV billing option
    Commodity Specific Stipulations

    There are special stipulations on the following commodities when shipping to Indonesia. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

    Import of Alcoholic beverages into Indonesia is not permitted.
    Compact discs, software & other type of CD materials (exceeding 10 pieces) are subject to approval from the Ministry of Trade.
    The consignee must obtain a Health Certificate from the Food and Drug Agency (POM - Pengawas Obat dan Makanan) under the Ministry of Health, prior to the shipments arrival.

    Cosmetics imported in large or small quantity shall be deemed as commercial goods and under any circumstances will not be permitted without License from POM (Indonesian local FDA), and in large quantity only allowed to be imported by licensed and registered importers. And maximum value (FOB) / shipment is US$ 1500.00.

    Diplomatic bags must be addressed to individual who has diplomatic privilege in Indonesia. The document needed is called PP8 which is issued by the State Secretary office, Republic of Indonesia. To avoid diplomatic shipments being cleared under normal shipments, the shipper needs to inform UPS Origin.
    Prescriptions for personal use require an invoice and a prescription.

    An Import License is required for commercial shipments of medicine. The Prescription has to accompany the package. However, it is not required to be on the outside of the package. It is acceptable to be included inside the package.

    Films (promotional/training/commercial) are allowed if approved by the Censor Board.
    The consignee must obtain a Health Certificate from the Food and Drug Agency (POM - Pengawas Obat dan Makanan) under the Ministry of Health, prior to the shipments arrival. And maximum value (FOB) / shipment is USD 1500.00.
    Footwear are limited at US$ 1500.00 (value of goods) / shipment.
    Laser discs are allowed for an appointed importer only.
    The consignee must obtain a Health Certificate from the Food and Drug Agency (POM - Pengawas Obat dan Makanan) under the Ministry of Health, prior to the shipments arrival.

    All Supplements imported in large or small quantity shall be deemed as commercial goods and under any circumstances will not be permitted without License from POM (Indonesian local FDA), and in large quantity only allowed to be imported by licensed and registered importers. And maximum value (FOB) / shipment is US$ 1500.00.

    Personal Shipments is restricted with maximum 2 pieces per shipment.
    Printed matters are dutiable shipments. The shipper must prepare an Invoice for customs clearance purpose. If Invoice is not attached, customs will determine the value of the printed matters, ranging from US$5.00 - US$7.00 per kilogram.
    Ready-to-Wear clothes are limited at 10 pcs / shipment.

    Other Textile and Textile Products are limited at US$ 1000.00 (value of goods) / shipment.

    Children's Toys are limited at US$ 1500.00 (value of goods) / shipment.
    Videos are subject to censorship.
    The consignee must obtain a Health Certificate from the Food and Drug Agency (POM - Pengawas Obat dan Makanan) under the Ministry of Health, prior to the shipments arrival.
    Gift Exemptions
    100.00 US Dollar USD
    individual-to-individual
    per shipment

    For shipments sent airfreight, the total value is normally based on the cost of the commodity, declared value fees, and shipping charges.

    In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

    ID tax registration number is required for personal shipments.

    Invoice Requirements
    Non-document shipments to Indonesia must include 1 original and 2 copies of an invoice.

    The invoice should include:

  • A clear and accurate description of the goods
  • Material composition of the items
  • Currency (for example, USD)
  • Declared value (must be the actual value as on the waybill)
  • Number of units
  • Itemized value (a unit value and total value for each item)
  • Country or Territory of origin
  • For items of no commercial value, the value must be stated on the invoice for all non-document shipments.

    The consignee's telephone number is required on the invoice for all non-document shipments


    • UPS Paperless Invoice is available for small package exports from this country or territory.

    UPS Paperless Invoice is accepted by Customs for small package imports into this country or territory.

    Items Classified as Documents

    The destination country or territory considers the following items as documents. If criteria are listed, the shipment must meet those criteria to be considered a document shipment.

    Business related advertising only.
    Document quantity limit 1-4.
    Document quantity limit 1-10.
    Document quantity limit 1-10.
    Document quantity limit 1-10.
    Document weight limit up to 5 kgs.
    Weight limit: 5 kg (11 lbs.) Value limit: US$50.00
    Weight limit: 5 kg (11 lbs.) Value limit: US$50.00
    In order to ship Intercompany Data on Diskette/CD ROM as a document shipment, the following guidelines must be met:
    • The content cannot be sold commercially or have a commercial value
    • The data cannot be software
    • Specificially write "Intercompany Data on Diskette/CD ROM" in the description field of the waybill
    • Mark an "X" in the documents only box on the waybill
    Weight limit: 5 kg (11 lbs.) Value limit: US$50.00
    Document weight limit up to 5 kgs and value limit 50 USD. Chinese publications are restricted.
    Document weight limit up to 5 kgs and value limit 50 USD.
    Document weight limit up to 5 kgs and value limit 50 USD.
    Document weight limit up to 5 kgs and value limit 50 USD.
    Document weight limit up to 5 kgs and value limit 50 USD.
    Document weight limit up to 5 kgs and value limit 50 USD.
    Document weight limit up to 5 kgs and value limit 50 USD. Chinese publications are restricted.
    Document weight limit up to 5 kgs and value limit 50 USD.

    UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.
    Prohibited or Restricted Commodities

    In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Indonesia.

    Cigarettes and tobacco are restricted under Ministry of Agriculture regulations. The consignee must obtain an import permit from Quarantine Monitoring Body. Maximum limit of Cigarettes that can be imported is 200 pieces and for Cigar is 20 pieces.

    The transport and import clearance of tobacco products can only be accepted based on a contract for International Special Commodities (ISC).

    Importation of computers and laptops (including hard-disk) are restricted by Ministry of Trade regulation. The shipper must provide Surveyors certificate/report prior to shipment arrival if the shipment value exceeding US$1500.00. Note that Surveyor certificate cannot be obtained after arrival.
    Includes the following (this is not all inclusive and only a guideline): Military Aircraft parts, Military Motor vehicles, Tanks, night vision goggles', weapons, firearms, Artillery, Ammunition, Missiles, Explosives, military training equipment and protective personnel equipment, military electronics, space systems, Nuclear Weapons, Submersible vessels.
    • The export or import of defense articles which fall under the US State Department (DDTC) or ITAR control require special care to ensure shipments are presented to US Customs at the time of exportation or importation.
    • Failure to do so may result in penalties, seizure of the shipment.
    • Shippers who fail to provide the proper documentation and export details will have shipments returned to the shipper immediately.

    UPS has compliance responsibilities under Export Administrator Regulations (EAR) and must know their customers and be aware of suspicious circumstances that may be present in an export transaction.

    State Department Controlled shipments are those shipments which require either a State Department License (SDL) or SDL Exemption, also referred to as ITAR shipments.)

    UPS (small package) State Department License (SDL) or State Department License Exemption (SDL Exemption) controlled shipments are prohibited to and from this country or territory.

    Please note that UPS Freight Forwarding can address the customer's delivery needs by transporting these restricted shipments via alternate routes that bypass China.

    All commodities under HS code 73.21 to 85.43 are restricted to be imported into Indonesia. And are limited at 2 pcs / shipment.

    Import of cellular phones, handhelds and tablet computers are prohibited.

    Any form of toy gun or gun replica is prohibited.
    Any kind of apparatus or devices meant for medical use are restricted. The consignee must obtain an import permit from Ministry of Health prior to the shipments arrival.
    Medicines are restricted into Indonesia. The consignee must obtain a Health Certificate from the Food and Drug Agency (POM - Pengawas Obat dan Makanan) under the Ministry of Health, prior to the shipments arrival.

    Medicines imported in large or small quantity shall be deemed as commercial goods and under any circumstances will not be permitted without License from POM (Indonesian local FDA), and in large quantity only allowed to be imported by licensed and registered importers. And maximum value (FOB) / shipment is US$ 1500.00.

    Personal effects are unaccompanied personal belongings that are imported into a country or territory in relation to a persons moving from one country or territory to another. A person moving from another country or territory to Indonesia can be exempted from import duty and related taxes by providing proper documentary evidence such as:
      Passport and KITAS (working permit) for foreign expatriates
    • List of personal effects from Indonesian embassy at the country or territory of origin and letter of graduation from university (for returning students having finished study abroad
    • List of personal effects from Indonesian embassy at the country or territory of origin and letter of completion of service from company (for Indonesian citizen finishing work abroad)
    Cigarettes and tobacco are restricted under Ministry of Agriculture regulations. The consignee must obtain an import permit from Quarantine Monitoring Body. Maximum limit of cigarettes that can be imported is 200 pieces and for cigar is 20 pieces.

    The transport and import clearance of tobacco products can only be accepted based on a contract for International Special Commodities (ISC).

    Import of tobacco leaf (snuss) to Indonesia is restricted to a maximum weight of 40.00 Grams

    Any form of toy gun or gun replica is prohibited.
    All kinds of used items are restricted to be imported into Indonesia. The consignee must obtain the import permit from the Ministry of Trade. For personal shipments, importation of used items is allowed up to 5kg.
    Saturday Delivery Available

    Saturday Delivery Available: Yes

    Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

    Service Options

    Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

    • UPS Worldwide Expedited
    • UPS Worldwide Express
    • UPS Worldwide Express Plus
    • UPS Worldwide Express Saver
    • UPS WorldWide Express Freight
    Special Clearance Requirements
    The shipper must write to customs to obtain approval prior to shipment departure.

    At export, the invoice should indicate the following:

  • A clear and detailed description of the goods
  • Serial Number
  • Model Number
  • Clear indication that it is a Repair and Return shipment
  • Country or Territory of origin of goods
  • Value of goods

    Upon completion of repair works, at re-import, the invoice should indicate:

  • A clear and detailed description of the goods
  • Serial Number
  • Model Number
  • Clear indication that it is a repair and return shipment
  • Country or Territory of origin of goods
  • Value of goods
  • Statement stating whether goods are or are not under warranty
  • Repair charges

    Duty, income tax, and 10% PPN tax will be applied to the total cost of the repair.

    • The invoice must include both the value of the commodity before repair and the cost of the repair.
    The invoice must indicate the country or territory of origin and the reason for return.
    The invoice must include a description of the sample and indicate if it is marked or mutilated.
    New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory
    Temporary import status must be indicated on the shipper's commercial or pro forma invoice. Early notification of the temporary import is required before the arrival of the shipment so that Indonesia Brokerage will be able to hold the shipment at the Customs location.

    The consignee must write and obtain approval for the temporary import from the Head Customs Officer at the arrival airport. A Customs Bond equal to 100 percent of the duty and tax must be placed at the Customs office, and is refundable when the shipment is exported.

    Value Limits

    Private Shipments

  • 75.00 US Dollar (USD)
      • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.

    Commercial Shipments

  • 75.00 US Dollar (USD)
      • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.

    Weight and Size Limits
    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    419.10 cm (165.0 in.)  per package
    Length and girth combined


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