It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.
It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.
If the invoice value is greater than 80,000.00 NOK, and the importer does not have a Customs Deferment account, then duty and V.A.T. will need to be paid prior to delivery (C.O.D.), but only if the importer is not VAT registered in Norway. If the importer is VAT registered, the importer has to pay the VAT directly to the Norwegian Tax Agency. This means that the importer only has to pay the duty prior to delivery (C.O.D.). Delays might occur.
The customs value has to be the value of the imported goods. The customs value shall be based on the transaction value which is the actual price of the goods plus adjustment for certain elements. Freight charges are the most common element for adjustment.
For cases in which there is no transaction value the methods of valuation based on the framework defined by the World Trade Organization (WTO). For further information please see check the WTO website: www.wto.org/english/tratop_e/cusval_e/cusval_info_e.htm
Undervalued items may cause customs fines for the importer.
Many outlying areas are served by the Norwegian Postal Service, where one delivery attempt is made. If the consignee is not available to accept the package, they need to make arrangements to collect from the post office.
Summary: Additional information on Norwegian Post Office Shipments:
In Norway, many deliveries are made by the local postal service rather than UPS. When the Norwegian postal service makes a delivery on behalf of UPS, the shipment receives a new tracking number, which is loaded in the last scan in eTT and can be tracked at the postal service web page www.posten.no.
Note: If the tracking number does not work, you can try the following solutions when tracking on www.posten.no : If the number in the eTT scan detail screen starts 70 add 370 to the beginning-Search by UPS tracking number-Remove the 1 from the UPS tracking number.
As soon as UPS hands over packages to the Norwegian postal service, we rely on their local distribution and transportation network, which is complex due to many geographical challenges within the country or territory.
For any customer requests, such as intercepting and returning a package back to the shipper or when alternate delivery arrangements are required, UPS must work with the Norwegian postal service in order to fulfill and respond to these inquiries.
As a result, it takes longer to fulfill these requests than UPS customers are used to and in some instances may take up to 3 weeks for the request to be actioned due to the fact that UPS must wait until the Norwegian postal service returns these shipments back to UPS.
When handling customer inquiries on shipments that have been handed over to the Norwegian postal service and could not be delivered, make sure to:
Apologize and empathize as needed-Set the customers expectations by explaining that their shipment is currently with the Norwegian postal service and therefore out of UPS control-Inform the customer we will work diligently to fix the situation and do what is required to resolve their issue, however for undeliverable shipments it may take up to 3 weeks until UPS will be able to return them back to the shipper.
Please note, many areas of Norway are served by Postal Service and Agents as remote areas. Time in transit for these areas can be up to 11 days. Please check the Time-In-Transit generator for specifics.
For more information on deliveries made by the Norwegian Post Office, please see Door to Door delivery under Additional Clearance Information.
There are special stipulations on the following commodities when shipping to Norway. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.
Food means any substance, whether processed, semi-processed or raw, which is intended for human consumption, but does not include cosmetics or substances used only as pharmaceuticals.
Non-Food (not intended for human consumption) includes animal by-products, animal feed, samples for testing or research purposes (food-grade or non-food grade), and in vitro diagnostics (IVD).
Animal products and animal by-products are often subject to a veterinary inspection. These products can only be accepted under a special contract for International Special Commodities (ISC). In addition those products must undergo veterinary checks at an approved Veterinary Border Inspection Post (BIP) when entering the EU & EFTA countries or territories (EU regulations are aligned for EU countries or territories and NO; IS; CH; LI).
For UPS shipments arriving in the EU by air, Cologne is the first point of arrival /BIP. Inspections will be processed at Cologne but final customs clearance process will be issued in the destination country or territory.
Additional charges for Vet-inspection will be applicable see Brokerage Services and Charges.
Import requirements:
Generally, each type of Product of Animal Origin has specific import requirements that must be met. Food which is subject to veterinary inspections must:
Come from an EU listed Third Country or Territory (no safeguard measures in place)
Come from an EU approved establishment . Registered producers are listed under the following link: http://ec.europa.eu/food/international/trade/third_en.htm
Be accompanied by appropriate Health Certificate(s), signed by a veterinarian of the competent authority of country or territory of export. Photocopies of the Health Certificate will not be accepted.
Be appropriately packaged and labelled, indicating the nature, ingredients, quantity/ weight, the country or territory of origin and manufacturer.
Any foodstuff coming from non-approved establishments, sent as samples for testing purposes, can only be imported with a permit/license from a respective national veterinary authority. The permit/license must be send to the border inspection point responsible for the veterinary inspection. Delays may occur as the license needs to be provided already at the time of inspection.
Any non-compliant shipment must be returned at shippers expense immediately. The following exemptions apply to non-commercial shipments / gift shipments or purchased by private individuals for private consumption):
Meat, meat products, animal fat - max. 10 kg from Faroe Island and Greenland.
Fish and fish products (with intestines and organs removed) - max. 20 kg from all third countries or territories; no limitation from Faroe Islands.
Other animal products (for example, honey, egg, frog, live mussels - max. 10 kg from Faroe Islands and Greenland, and max. 2 kg from all other third countries or territories).
If the artwork is being purchased directly from the artist or from a representative of the artist, the artwork is free of VAT on import into Norway.
Due to Norwegian customs legislation all shipments containing foodstuff must be kept on hold until final customs release is given. The importer must alert the Norwegian Food Safety Authority 24 hours before the shipment arrives in Norway. This can be done via the Internet.
All kinds of foodstuff for commercial use must be accompanied by an original health certificate provided by the producer. If UPS obtains the import approval on behalf of the importer, a Brokerage accessorial fee will apply.
Due to Norwegian Customs legislation, all shipments containing food supplements must be kept on hold until final customs release is given. The importer must alert the Norwegian Food Safety Authority 24 hours before the shipment arrives in Norway.
Monoclonal antibodies are generated in vitro. Tissue from animals are taken (e.g. blood) and infected with certain substances or pathogens. The blood cells react with the production of antibodies which are than harvested and used for the production of the test kits. Due to the in vitro production and the controlled way of production those types of test kits are not subject to veterinarian control if it is a commercial production.
Polyclonal antibodies are gained from living animals like rabbits. They are infected with the substances / pathogens and the animals are producing antibodies. The antibodies are harvested from the blood stream of the animals. Test reagents with polyclonal antibodies are subject to vet inspections.
Shipment documents (commercial invoice or declaration on letterhead) should include:
the place of origin of the material
the quantity of the material, in weight or volume
a description of the material/ animal source
catalogue number and price (if available)
additives (e.g., sodium azide, glycerol), their source (e.g., whole serum, supernatant, ascites), and purification, if any.
protocols the recommended protocol or datasheet indicating any unique fixation, detergent, blocking, or incubation conditions.
the intended use (commercial/ manufacturing; research/ testing)
the name and address of the shipper
the name and address of the receiver
Commercially packaged, ready-to-use In Vitro Diagnostics (IVD) containing products of animal of origin, do not require a Vet-inspection, if compliant with Directive 98/79/EC on In Vitro Diagnostic Medical Devices. A declaration of conformity (CE-marking) must be provided for each individual commodity (e.g. reagents, test kits, immunosorbent assays such as ELISA kits.
In addition to a detailed description of each item (only stating 'gift' is not sufficient), write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes, if applicable. Multiple gifts can be sent in the same shipment but the invoice must clearly state the name, description of the gift and value for each person. If there are several gifts within a shipment, but one gift exceeds the value threshold, then duty & tax will be applied, but only to this certain gift, not to the whole shipment.
Tobacco Products,Food and Alcholic Beverage cannot be imported free of duty/taxes into Norway as a gift.
Customs clearance can only be made on behalf of a Norwegian importer of record. If the importer of record is not resident in Norway, then he has to assign a fiscal representative who acts on his behalf.
Goods in Transit for oil rigs or ships along the Norwegian coast can only be imported duty & tax free if the shipper clearly states on the invoice "goods in transit". Otherwise, customs and Import Brokerage may not identify those shipments.
For Temporary Imports, needs to state "Temporary Import" on the Invoice and reason for the temporary import needs to be clearly stated on the invoice.Even if temporary imports are duty and VAT free, the importer without a Deferment account must pay VAT that would apply for a normal import.
Shipments of documents do not require an invoice.
The consignee's telephone number, mobile number and email address if available, should appear on the invoice.
For additional information about the correct customs value please see 'customs valuation' in section 'Additional Clearance Information'.
Unacceptable Data Entries
Europe customs authorities have started to inspect shipments on Import Control System (I.C.S.).
Many of the inspected shipments were obviously selected because of the inadequate description of the goods.
This is a reminder that shipments to all European Union member states, Norway and Switzerland, must have a correctly keyed description of the goods on the invoice (for example):
A list has been published in the 'Guidelines on acceptable and unacceptable terms for the description of goods for exit and entry summary declarations':
http://ec.europa.eu/taxation_customs/resources/documents/customs/policy_issues/customs_security/acceptable_goods_description_guidelines_en.pdf
The customer, value, description of goods, country or territory of origin, number of items and freight have to be correct according to the commercial invoice.
The destination country or territory considers the following items document shipments. If criteria are listed, the shipment must meet the criteria to be considered a document shipment.
Documents are dutiable if the shipment exceeds NOK 350.00 in value. The value of the document shipment must be realistic. The minimum value of the documents has to be the production cost of the documents. If the value is missing or is not realistic, customs will apply a customs value of NOK 50.00 per kilo for customs purpose. Document shipments weighing more than 25.0 kilos, shipped without an invoice stating lower realistic production costs, will automatically have a customs value above the deminimis threshold and will be charged with VAT.
Event tickets coming from a printing company and send to the organizer of the event or ticket sales offices can not be sent as documents.
In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Norway.
The contractual service covers the customs clearance of alcohol at the port of entry where duty, VAT and excise duty must be paid. No customs clearance but transport under bond from the import site to the customers bonded warehouse is not part of the service. Spirits with an alcoholic strength exceeding 60% are prohibited.
Companies are allowed to import any quantity of alcohol if they can provide an import license issued by the Norwegian Directorate for the Prevention of Alcohol & Drug Problems. Private individuals can import alcoholic beverages without a license for their private consumption only. Resale is not allowed.
Alcoholic beverages are subject to high excise duty rates. There is no low value threshold or gift exemption on alcoholic beverages. Alcoholic beverages must always be declared in a formal entry declaration. Duty, VAT and excise duty applies. Excise duty calculated on the amount of beverage and the percentage of alcohol. The information must be shown on the invoice.
Alcoholic beverages cant be sold and delivered to under-aged persons (18 years for wine and beer, 20 years for alcoholic beverages with more than 22% alcohol). The consignor is responsible to verify the age of the consignee prior to shipping.
All import, export, re-export and introduction from the sea of species covered by the Convention has to be authorized through a licensing system.
Shipper needs to provide the following documentation:
Invoice with the scientific name and CITES certificate.
Additional charges will be applicable. Products of animals or plants subject to CITES can only be accepted under a special contract for International Special Commodities (ISC).
Electronic cigarettes with nicotine are classified as medicine; import approval is necessary. Electronic cigarettes without nicotine can be imported without additional approval.
Electronic cigarettes are allowed for import to private individuals, if shipped from an European Union (EU) country or territory and contains no more than three months usage.
Medicine originating in the European Union and sent from an EU country or territory can be imported for personal use only if the amount does not exceed three months usage. The correct name of the medicine and the ingredients should be on the invoice. The product has to be marked in Norwegian or the medicines will be destroyed by Customs. Drugs like narcotics, amphetamines or caffeine pills are excluded from this regulation.
Companies always need a permanent import license of the Norwegian Medicine Agency for every variety of medicine they want to import (www.legemiddelverket.no).
Relocation:
Luggage:
Food supplements are restricted and require approval from the Food and Health Administration if originated from outside of the European Union (EU).
The importer must alert the Food and Health Administration 24 hours before the shipment arrives in Norway, when sent from a non-EU origin country or territory.
Saturday Delivery Available: No
Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.
In order to qualify for any exemption from duties and taxes, certain documentation relating to the initial export of the goods must be submitted with the import entry. The initial export entry must have been correctly processed to indicate that the goods were exported for repair. If the export documentation is either incorrect or not available, duties and / or VAT will be payable on the value of the goods and any repair costs. Statement stating "Goods being sent for repair" should be clearly marked on the commercial invoice.
Invoice should clearly state "Goods have been repaired under warranty" or Goods have been repaired if it is not warranty repair.
To ensure that shipments of repaired goods can be readily identified, the invoice must clearly state "repaired goods" (please also list it in the "Special Instructions Box" of the UPS Waybill) and include the commodity's value before the repair as well as the cost of the repair.
Accessorial charges will apply.
The initial temporary import has to be re-exported within a special export procedure. The initial temporary import declaration has to be presented together with the export declaration to customs within one year from import date to avoid charges.
In most cases, when the value of the shipment is less than the Deminimis Value, the shipment may enter the country or territory duty and tax free. Deminimis Value does not apply to alcoholic beverages, tobacco items, perfumes and toilet water.
Convert metric quantity for weight, length, and area.
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