Porhibited And Restricted Items

UPS Canada (Singapore)

Additional Import Documentation
To enable clearance for CITES shipments, please ensure CITES Certificate is forwarded by Express service.
Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

Packing list is not mandatory required.
Additional Export Documentation
No Information found on this topic for the selected country or territory.
Additional Clearance Information
All packages shipped to Singapore require the consignee's telephone number. Include both the residential and commercial phone numbers for letter documents and non-documents.
Credit card payments are accepted upon delivery for freight and import charges by this destination. Contact UPS or the UPS service partner in the destination country or territory to determine which credit cards are accepted.

Restrictions may apply for freight collect shipments from the origin country or territory. Contact UPS or the UPS service partner in the origin country or territory prior to shipping.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Areas Served
Service is provided to and from every address in the country or territory.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Sunday, and official holidays.
Spring +0800/ Fall +0800
English
Singapore Dollar(SGD)
Billing Options
  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges
  • The freight and duties can be billed to the shipper or a third party
  • The taxes can be billed to the receiver or a third party
  • A surcharge will be applied for the SDV billing option
Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Singapore. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Subject to approval from the Agri-food and Veterinary Authority.
Subject to approval from the Media Development Authority.
Shipments of cellular telephones are subject to approval from the Infocom Development Authority.
Subject to approval from the Agri-food and Veterinary Authority.
Subject to approval from Infocom Development Authority.
Subject to approval from the Media Development Authority.
Importation of cosmetics is subject to the Health Science Authoritys approval and laboratory testing by its Cosmetic Control Unit for new products.
CD Roms that contain movies or music subject to approval from the Media Development Authority for objectional material.
Subject to approval from the Agri-food and Veterinary Authority.
Equipment containing radiating apparatus subject to approval from Health Sciences Authority, Center for Radiation Projection (HSA-CRP).
Subject to approval from the Media Development Authority.
Subject to approval from the Media Development Authority.
Subject to approval from the Agri-food and Veterinary Authority.
Subject to approval from the Agri-food and Veterinary Authority.
Subject to approval from Arms & Explosive Department.
Subject to approval from the Media Development Authority.
Subject to approval from the Media Development Authority.
Equipment containing radiating apparatus subject to approval from Health Sciences Authority, Center for Radiation Projection (HSA-CRP).
Applies to all kinds of medicine, food and nutritional supplements, vitamins and dried herbs. The importation of such items are subject to the approval from Singapore Health Sciences Authority (HSA).

Shipments must contain the following information on the invoice:

  • Complete line of items and complete name for personal and company
  • Composition of the ingredient for personal and company
  • Composition of the medicine mixture for personal and company
  • Import License for company
  • HSA Approval Letter of a product for company. Note that this letter is valid for only 3 months and just for a listed product in the letter.
  • Name of the medicine and the strength of the medicine, doctors prescription and official letter from the doctor for personal
  • The shipper must provide the official Ingredient List or Supplement Facts sheet of the item that contain the content breakdown

    Shipments without the above information will be refused entry and will be returned to the export location or destroyed.

    • Subject to approval from Arms & Explosive Department.
    Subject to approval from the Media Development Authority.
    Subject to approval from the Media Development Authority.
    The importation of nutritional supplements are subject to the approval from Singapore Health Sciences Authority (HSA).

    Shipments must contain the following information on the invoice:

  • Complete line of items and complete name for personal and company
  • Composition of the ingredient for personal and company
  • Composition of the medicine mixture for personal and company
  • Import License for company
  • HSA Approval Letter of a product for company. Note that this letter is valid for only 3 months and just for a listed product in the letter.
  • Name of the medicine and the strength of the medicine, doctors prescription and official letter from the doctor for personal
  • The shipper must provide the official Ingredient List or Supplement Facts sheet of the item that contain the content breakdown

    Shipments without the above information will be refused entry and will be returned to the export location or destroyed.

    • Shipments of periodicals are subject to clearance by Media Development Authority.
    Subject to approval from Health Sciences Authority (HSA).
    Singapore's Agri-Food and Veterinary (AVA) is suspending import of pork and pork products from Taiwan with immediate effect.

    Import of dairy products from Taiwan must be accompanied by an official health certificate, issued by Taiwan's Veterinary Health Authority, certifying that the products have been made from double pasteurized milk, or that the pH of the products is less than 6.

    Subject to approval from Media Development Authority.
    Equipment with 2-way communication device subject to approval from Infocom Development Authority (IDA).
    Subject to approval from Media Development Authority.
    Subject to approval from Infocom Development Authority (IDA).
    Shipments of slides are subject to approval from Media Development Authority.
    Subject to approval from Media Development Authority.
    Subject to approval from Infocom Development Authority (IDA).
    Subject to approval from the Agri-food and Veterinary Authority.
    The importation of vitamins is subject to the approval from the Singapore Health Sciences Authority (HSA).

    Shipments must contain the following information on the invoice:

  • Complete line of items and complete name for personal and company
  • Composition of the ingredient for personal and company
  • Composition of the medicine mixture for personal and company
  • Import License for company
  • HSA Approval Letter of a product for company. Note that this letter is valid for only 3 months and just for a listed product in the letter.
  • Name of the medicine and the strength of the medicine, doctors prescription and official letter from the doctor for personal
  • The shipper must provide the official Ingredient List or Supplement Facts sheet of the item that contain the content breakdown

    Shipments without the above information will be refused entry and will be returned to the export location or destroyed.

    • Gift Exemptions
    400.00 Singapore Dollar SGD
    company-to-company
    per shipment

    In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

    400.00 Singapore Dollar SGD
    company-to-individual
    per shipment

    In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

    400.00 Singapore Dollar SGD
    individual-to-company
    per shipment

    In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

    400.00 Singapore Dollar SGD
    individual-to-individual
    per shipment

    In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

    Invoice Requirements
    Non-document shipments to Singapore must include 1 original and 2 copies of an invoice. A detailed description of the merchandise is required.

    The consignee's telephone number is required on the invoice.


    UPS Paperless Invoice is available for small package exports from this country or territory.

    UPS Paperless Invoice is accepted by Customs for small package imports into this country or territory.

    Items Classified as Documents

    The destination country or territory considers the following items document shipments. If criteria are listed, the shipment must meet those criteria to be considered a document shipment.

    In order to ship Intercompany Data on diskette in the UPS letter the following guidelines must be followed:
    1. The content must not be sold commercially or have commercial value.
    2. The data can not be software.
    3. CD ROMS are not considered diskettes and CD ROMS are not acceptable.
    4. Specifically write "Intercompany Data on Diskette" in the description of goods on the UPS waybill.
    5. Mark a "X" in the documents only box on the UPS waybill.

    UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.
    Prohibited or Restricted Commodities

    In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Singapore.

    Import of Alcoholic beverages into Singapore is permitted via ISC contract service.

    Direct-to-consumer (DtC) shipments shall not exceed 10 liters per shipment & not exceed SGD 400, CIF value. (only for non-controlled dutiable liquor products).

    If the quantity exceeds 10 liters & SGD 400, importer must obtain an import permit from Agri-veterinary Authority Food.

    Business importer must provide import license (from Agri-Food & Veterinary Authority, AVA) prior to shipments arrival. Duty and tax are applicable.

  • Volume needs to be provided either in milliliter or liter, as centiliter is not recognized in APAC
  • Type of alcohol needs to be indicated
  • Percentage of alcohol of each bottle & brand name must be provided
  • Liter of each bottle
  • Consignee name & local contact number are critical
  • Invoice must state "personal use, not for resale" for B2C shipments
    • Includes the following (this is not all inclusive and only a guideline): Military Aircraft parts, Military Motor vehicles, Tanks, night vision goggles', weapons, firearms, Artillery, Ammunition, Missiles, Explosives, military training equipment and protective personnel equipment, military electronics, space systems, Nuclear Weapons, Submersible vessels.
    • The export or import of defense articles which fall under the US State Department (DDTC) or ITAR control require special care to ensure shipments are presented to US Customs at the time of exportation or importation.
    • Failure to do so may result in penalties, seizure of the shipment.
    • Shippers who fail to provide the proper documentation and export details will have shipments returned to the shipper immediately.

    UPS has compliance responsibilities under Export Administrator Regulations (EAR) and must know their customers and be aware of suspicious circumstances that may be present in an export transaction.

    State Department Controlled shipments are those shipments which require either a State Department License (SDL) or SDL Exemption, also referred to as ITAR shipments.)

    UPS (small package) State Department License (SDL) or State Department License Exemption (SDL Exemption) controlled shipments are prohibited to and from this country or territory.

    Please note that UPS Freight Forwarding can address the customer's delivery needs by transporting these restricted shipments via alternate routes that bypass China.

    Any type of narcotic is prohibited.
    Electronic Cigarettes are prohibited.
    Shipments of toy or gun replicas can only be shipped with an International Special Commodities (ISC) contract. This type of commodity is restricted by Singapore Police Arms & Explosive Branch (AEB) for their import, export and also transshipment in Singapore. Approval must be obtained from the local authority prior to import or transship via Singapore.

    The controlled items include Firearms , Air Gun, Airsoft Gun, Paintball Markers, Spear Gun, Taser or Stun Gun, Swords, All form of Fireworks including Sparklers and Pop-Pop and Pyrotechnic devices.

    Sports & hunting knives of 9 centimeters long or more and ALL military knives are subject to approval from Arms & Explosive Department.
    Customers must use an authorized UPS / MBE (Mail Boxes Etc) Store, UPS Customer Center or an ISC approved shipper to ship personal effects. The UPS Store, Mail Boxes Etc., UPS Customer Center and ISC approved shipper will be required to identify personal effect shipments on the shipping label by placing "ISC-Personal Effects" in the Reference Field of a UPS "smart" label or in the Special Instructions Field of a UPS waybill. They must also clearly indicate 'Personal Effects' shipment on the Commercial Invoice.

    Personal Effects are classified as used items (owned for a minimum of 6 months) intended for the consignee's personal use. Any items intended for any other use, such as wholesale or retail sales, business purposes, or for distribution are not considered personal effects and cannot be shipped on this basis. "Personal Effects" must be clearly stated on the invoice and goods description.

    Customers can protect their shipment against loss and damage by purchasing UPS Shipment Protection available through participating The UPS Store or MBE locations.

    MOH announced on 15 June 2015 a ban on emerging tobacco products as a pre-emptive measure to protect public health against the known and potential harms of such products. The first phase of the ban, which took effect on 15 December 2015, had prohibited the following emerging tobacco products, which were not already available in Singapore: Smokeless cigars, smokeless cigarillos or smokeless cigarettes; Dissolvable tobacco or nicotine; Any product containing nicotine or tobacco that may be used topically for application, by implant, or injected into any part of the body; and Any solution or substance of which tobacco or nicotine is a constituent that is intended to be used with e-cigarettes. The second phase of the ban, which came into effect from 1 August 2016, bans all emerging tobacco products available in Singapore, including: Nasal snuff; Oral snuff, including snus; and Gutkha, khaini and zarda.
    Saturday Delivery Available

    Saturday Delivery Available: Yes

    Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

    Service Options

    Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

    • UPS Early Express/ELD
    • UPS Worldwide Expedited
    • UPS Worldwide Express
    • UPS Worldwide Express Plus
    • UPS Worldwide Express Saver
    • UPS WorldWide Express Freight
    Special Clearance Requirements
    At export, the invoice should indicate the following:

  • A clear and detailed description of the goods
  • Serial Number
  • Model Number
  • Clear indication that it is a Repair and Return shipment
  • Country or Territory of origin of goods

    For shipments exported for repair and subsequent return, pick up will be one day later in order to apply for the relevant export permit so that the re-import shipment will benefit from GST waiver. A processing fee of SGD 100 is applicable for the reconciliation of the export and re-import.

    Upon completion of repair works, at re-import, the invoice should indicate:

  • A clear and detailed description of the goods
  • Serial Number
  • Model Number
  • Clear indication that it is a repair and return shipment
  • Country or Territory of origin of goods
  • Value of goods
  • Statement stating whether goods are or are not under warranty
  • Warranty certificate or letter (if under warranty)
  • Repair charges (if not under warranty)

    For shipments that are not under warranty, a 7% GST will be applied to the total cost of repair and return freight charges.

    • The consignee can avoid paying goods and services tax (GST) provided the nature of the shipment and the return/replacement are indicated clearly in the shipment description on the waybill and invoice.
    The consignee can avoid paying GST provided the nature of the shipment and the return/replacement are indicated clearly in the shipment description on the waybill and invoice.
    New requirements have been implemented for both small package and WWEF shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.
    Value Limits

    Private Shipments

  • 400.00 Singapore Dollar (SGD)
      • Imports are subject to a 7 percent goods and service tax (GST) if the cost, insurance, and freight (CIF) value is greater than $400.00 SGD.
      In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory tax free.

    Commercial Shipments

  • 400.00 Singapore Dollar (SGD)
      • Imports are subject to a 7 percent goods and service tax (GST) if the cost, insurance, and freight (CIF) value is greater than $400.00 SGD.
      In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory tax free.

    Weight and Size Limits
    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    419.10 cm (165.0 in.)  per package
    Length and girth combined


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